For Australian Customers:

  1. Free Standard Shipping
    • We are pleased to offer free standard shipping for all orders over $39.99 AUD.
    • Transit time for standard shipping is typically 2-7 business days.
    • Orders Ineligible for Free Shipping
      • For orders that do not meet the free shipping threshold, a flat shipping fee of $9.99 AUD will apply.

    Please note that the transit times mentioned above are estimates and may vary due to external factors outside of our control. While we do our best to ensure timely deliveries, there can be occasional delays due to high order volumes, public holidays, or postal/carrier delays.

    Return Policy

    For Australian Customers:

    1. Return Period: Items can be returned within 30 days of receipt.
    2. Condition:To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
    3. Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
    4. Return Shipping Costs: Customers are responsible for the shipping costs to return items unless the item is faulty or damaged upon receipt. We will provide a return label for your convenience. A cost of $9.99 AUD will be applied for using this return label, and this charge will be deducted from your order amount upon processing the return.
    5. Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service.
    6. Exceptions: Please note that certain items may be exempt from being returned. Non-returnable items will be clearly identified in the product description.

    For further queries regarding our shipping or return policy, please contact our customer service.