Shipping & Delivery

Shipping & Delivery

We ship primarily across Australia, with international delivery available to selected countries.

Shipping Within Australia

Free Standard Shipping

We offer free standard shipping within Australia on eligible orders.

Orders are shipped primarily with Australia Post, with estimated delivery generally within 3–6 business days after dispatch.

Delivery times are estimates and may vary depending on your location, carrier network conditions, peak periods and other factors outside our control.

Express Shipping

Need your order sooner? Express shipping is available as a paid upgrade on eligible orders and can be selected at checkout when available.

Some products cannot be shipped by air or express services due to transport restrictions. This may include certain dangerous goods (DG), aerosols, flammable products, liquids or other restricted items.

If an order contains a product that is not eligible for air transport, express delivery may not be available at checkout.

Dispatch

Orders placed before 2PM on business days are generally prepared for same-day dispatch.

Orders placed after the cutoff, on weekends or on public holidays will generally be processed on the next business day.

Tracking Your Order

Tracking information will be provided once your order has been dispatched where tracking is available.

You can use the tracking information provided in your dispatch confirmation to follow your delivery.

International Shipping

ZegZog currently ships internationally to selected destinations, including:

• New Zealand
• United States
• Canada
• United Kingdom

Available shipping methods, costs and estimated delivery times are shown at checkout based on your destination and the products in your order.

Some products cannot be shipped internationally due to carrier, customs, dangerous goods or destination-country restrictions. Available shipping options may therefore vary by product and destination.